LuckyBuzz takes the collection, use, and protection of your personal data seriously. Read this policy to learn how we safeguard your privacy.
Our Commitment
All your personal and financial data is protected with 256-bit SSL encryption. No one can intercept, read, or steal your information in transit.
LuckyBuzz never sells or rents your personal data to third parties. Your privacy is our highest priority.
You retain full control over your data — the right to view, correct, or delete it. Submit a request at any time and we'll act within 30 days.
We clearly explain which cookies we use, why we use them, and how to disable them. Non-essential cookies are never activated without your consent.
Your information is stored on secure cloud servers and regularly verified through third-party security audits.
You can opt out of promotional emails or SMS at any time. No marketing messages will be sent without your consent.
Welcome to LuckyBuzz. This Privacy Policy explains what information we collect when you use our website luckybuzz.bet when you use our platform, what information we collect, why we collect it, and how we keep it secure. This policy has been developed in compliance with international privacy laws and GDPR guidelines.
LuckyBuzz believes privacy is a fundamental right. We only collect information that is genuinely necessary to provide our services. Your personal data is never sold or unnecessarily shared with third parties — that is our commitment.
This Privacy Policy applies to:
✅ In simple terms: By using LuckyBuzz, you automatically agree to this policy — so take a moment to read it. It's for your own benefit.
LuckyBuzz collects your information in several ways. A detailed breakdown by category is provided below:
When you create an account on LuckyBuzz, the following information is collected:
For security and legal compliance purposes, we may request the following documents to verify your identity:
Some information is collected automatically while you use our platform:
| Data Type | Why It Is Collected |
|---|---|
| IP address | Security verification & geo-location |
| Device type & OS | To improve your experience |
| Browser Information | To Ensure Technical Compatibility |
| Login time & session data | For fraud prevention |
| Betting history | Account Management & Dispute Resolution |
| Transaction Records | Financial Audits & Regulatory Reporting |
ℹ️ Good to Know: We never store your full payment card number or CVV. Payment details are processed directly through a secure payment gateway.
LuckyBuzz uses your data only for specific, legitimate purposes. The full list is provided below:
✅ Our Commitment: Your data will never be used for any purpose not listed here. For any new use, your consent will be obtained in advance.
LuckyBuzz does not sell your personal data to third parties. However, information may be shared in the following limited circumstances:
Only the necessary information is shared with partners in the following categories:
We maintain strict confidentiality agreements with these partners, and they are not permitted to use your information for any other purpose.
We may be required to disclose information in response to lawful requests from government or regulatory authorities, such as:
ℹ️ We always verify the validity of legal requests and share only the minimum information required. Where possible, you will be informed in advance.
The LuckyBuzz website uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.
| Cookie type | Purpose | Duration |
|---|---|---|
| Necessary Cookies | Login Sessions & Security | Deleted at end of session |
| Performance Cookies | Monitoring page load speed | 30 Days |
| Functional Cookies | Remembering Your Language & Preferences | 1 Year |
| Analytics Cookies | Understanding Usage Patterns | 6 months |
You can disable or delete cookies at any time through your browser settings. Please note, however, that disabling essential cookies may affect login and payment functionality.
✅ When you first visit the site, you can reject non-essential cookies via our cookie banner. Analytics or marketing cookies will not be activated without your consent.
We do not retain your information indefinitely. A specific retention period is defined for each type of data:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account information | For the duration of active account + 5 years | Legal Obligations |
| Transaction Records | 7 years | Financial regulatory requirements |
| KYC documents | 5 years after account closure | AML compliance |
| Customer support conversations | 3 Years | Dispute resolution |
| Logs & technical data | 12 Months | Security monitoring |
| Marketing Preferences | Until Consent is Withdrawn | Respecting your preferences |
Once the retention period expires, data is securely deleted or anonymized.
As a LuckyBuzz user, you have the following rights. To exercise any of them, support@luckybuzz.betEmail us at:
You can request a full copy of all information we hold about you.
You can request corrections to any inaccurate or outdated information.
You may request deletion of your data, unless we are required to retain it by law.
You can temporarily restrict the use of your information for specific purposes.
You can download your data in a machine-readable format (CSV/JSON).
You may object to the use of your data for marketing or profiling purposes.
✅ Request Processing: Any request to exercise your rights will be processed within 30 days. In complex cases, an additional 60 days may be required, but you will be notified accordingly.
LuckyBuzz uses industry-standard technical and administrative measures to protect your data. The key elements of our security framework are:
ℹ️ Your role matters too: Keep your password strong, never share it with anyone, and be cautious when logging in over public Wi-Fi. If you notice any suspicious activity, please notify us immediately.
LuckyBuzz is a betting platform for adults only. We strictly prohibit anyone under the age of 18 from registering or using our platform.
✅ To protect minors, we Responsible Gaming We provide detailed guidance on the page.
LuckyBuzz may update this Privacy Policy from time to time. Changes may be made due to:
For significant changes, we will:
Updated policies take effect 14 days after publication. Continued use of your account during this period will be considered acceptance. If you object, you may close your account.
For any privacy-related questions, requests, or complaints, please reach out to our dedicated Privacy Team:
ℹ️ If we are unable to resolve your concern, you have the right to lodge a complaint with the data protection authority in your country.
Your data is fully protected at LuckyBuzz. Register now and enjoy a welcome bonus on Bangladesh's most trusted betting platform.